Privacy Policy

1. Introduction

MCG Consults ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit mcgconsults.com, contact us or work with us, how we use it, and who helps us handle it.

2. Information We Collect

2.1 Information you give us

When you use the free assessment form on our website, we receive:

• Your name and email address
• Your business name, if you choose to include it
• The message you write, including any details about your business and the tasks you describe

When you email us or become a client, we also receive whatever you choose to send, such as contact details, project requirements and business information.

2.2 Information collected automatically

Our website is hosted by Cloudflare. Like most web hosts, Cloudflare processes technical information about each visit, such as your IP address, browser type and the pages requested, to deliver the site and protect it from abuse.

We use Cloudflare Web Analytics to see how many people visit and which pages they view. It reports totals such as page views, referring websites, countries and device types. It does not use cookies and does not track you across other websites.

3. How We Use Your Information

We use the information we collect to:

• Reply to your message and prepare your free assessment
• Provide, plan and support the services you hire us for
• Communicate with you about your project, proposals and invoices
• Understand, in aggregate, how our website is used so we can improve it
• Keep our website and systems secure
• Meet our legal and accounting obligations

We only email you about your request or our work together. We don't add you to a mailing list unless you ask to be added.

4. Service Providers We Use

A few trusted companies help us run our website and business. They process your information only to provide their service to us:

• Formspree receives messages sent through our website form and delivers them to our email. Formspree stores a copy of each submission. Formspree privacy policy
• Cloudflare hosts our website, protects it from attacks and provides our visitor analytics. Cloudflare privacy policy
• Proton Mail hosts our email, so your messages and our replies are stored there. Proton privacy policy
• Google Fonts delivers the font our pages use. When your browser loads it, Google receives your IP address and browser information. Google privacy policy

5. Information Sharing and Disclosure

We do not sell, rent or trade your personal information. We share it only:

• With the service providers listed above, to run our website and business
• With your consent
• When required by law or to protect our legal rights
• As part of a sale or transfer of our business, in which case this policy would continue to apply to your information

6. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure or destruction, including:

• Encrypted connections (HTTPS) for our website and form
• Strong passwords and multi-factor authentication on the accounts that hold your information
• Using only the access a project needs

No method of transmission or storage is completely secure, so we can't guarantee absolute security.

7. Client Data Protection

As an IT consulting firm, we may have access to your business systems and data while delivering a project. We commit to:

• Signing a non-disclosure agreement before looking at your systems, if you'd like one
• Treating all client data as strictly confidential
• Using client data only for the work you've authorized
• Using only the access a project needs
• Returning or securely deleting your data when the project ends, unless our agreement says otherwise

8. Cookies

Our website does not set cookies of its own, and we don't use advertising or tracking cookies. Cloudflare may set a strictly necessary security cookie if it needs to confirm that a visitor is a real person. You can block or delete cookies in your browser settings.

9. Data Retention

We keep form submissions and emails for as long as we need them to respond to you, provide our services and keep accurate business records. Client project data is kept according to our agreement with that client. You can ask us to delete your information at any time, unless we're required to keep it by law.

10. Your Rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct information that is inaccurate
• Delete your information
• Stop contacting you

To make a request, email us at the address below. Depending on where you live, you may have additional rights under local law.

11. Third-Party Links

Our website links to other websites, including the service providers above. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or want to make a request about your information, email us at [email protected]. We reply within one business day.